Legal

Privacy Policy

Effective Date: July 18, 2026

Full Stack Media LLC (“Company,” “we,” “us,” or “our”) is a Florida limited liability company based in Miami, Florida, providing social media marketing, content production, and advertising services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit fullstackmedia.io (the “Site”), submit a form, contact us, or engage us for services.

By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or submit information to us.

1. Information We Collect

1.1 Information You Provide to Us

When you fill out a form on our Site (such as our “Ready to Grow Your Brand?” contact form) or otherwise communicate with us, we may collect:

Your name
Business name
Phone number
Email address
The services you are interested in (e.g., social media content creation, paid media ad campaigns)
Information you provide about your brand, audience, and current social media situation
Any other information you choose to include in your message

1.2 SMS / Text Messaging Information

If you check the applicable box on our form, you consent to receive transactional (non-marketing) text messages from Full Stack Media LLC at the phone number provided, related to your inquiry and our services. We collect your phone number and consent status for this purpose. See Section 4 (“SMS / Text Messaging Terms”) below for details.

Separately, if you are a Client, we collect a business contact phone number from you during onboarding or as part of your Client Services Agreement, which we use to send you transactional text notifications when a lead submits a form on your own website or landing page to request your services.

1.3 Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain information, including:

IP address and approximate location
Browser type and device information
Pages viewed, time on page, and referring/exit pages
Cookies and similar tracking technologies (see Section 5)

1.4 Information from Client Engagements

If you become a client, we may also collect additional information necessary to perform our services, such as social media account access, branding materials, product or service information, billing and payment details, a business contact phone number for lead notification texts (see Section 1.2), and other information described in your signed Client Services Agreement.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested information about our services
Communicate with you, including by phone, email, and text message, about your inquiry or our services
Notify our Clients by text message when a lead submits a form on the Client’s own website or landing page to request the Client’s services
Evaluate whether we are a good fit to work together
Provide, manage, and improve our marketing and advertising services to clients
Operate, maintain, and improve the Site
Run and measure our own advertising and marketing campaigns
Comply with legal obligations and enforce our agreements
Prevent fraud and protect the security of our Site and business

3. How We Share Information

We do not sell your personal information. We may share information with:

Service providers who help us operate our business (e.g., website hosting, form and CRM tools, email and SMS delivery platforms, payment processors, and analytics providers), under obligations to protect your information
Advertising platforms (such as Meta/Facebook) when running or measuring campaigns, in accordance with those platforms’ own privacy terms
Professional advisors (such as attorneys or accountants) as needed
Government authorities or third parties when required by law, subpoena, or legal process, or to protect our rights, property, or safety, or that of others
A successor entity in the event of a merger, acquisition, or sale of assets

We do not share your phone number or SMS consent with third parties for their own marketing purposes.

4. SMS / Text Messaging Terms

Full Stack Media LLC sends text messages for two purposes only. We do not send promotional or marketing text messages.

Prospect / lead notifications: If you check the applicable consent box on our form, you agree to receive transactional (non-marketing) text messages related to your inquiry about our social media marketing and advertising services.
Client lead notifications: If you are a Client, we send transactional text messages to the business contact phone number you provide during onboarding or under your Client Services Agreement, to notify you when someone submits a form on your own website or landing page requesting your services.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information in Section 11. Consent to receive text messages is not a condition of purchasing any services. Carriers are not liable for delayed or undelivered messages.

5. Cookies and Tracking Technologies

We use cookies, pixels (including advertising pixels such as the Meta Pixel), and similar technologies to operate the Site, understand how visitors use it, and measure and improve our advertising campaigns. You can control cookies through your browser settings; disabling cookies may affect how the Site functions.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to respond to inquiries, provide services, comply with legal, tax, and accounting obligations, and enforce our agreements. Client records related to signed Client Services Agreements are generally retained consistent with the confidentiality and record-keeping terms of those agreements.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, or request deletion of your personal information, or to opt out of certain uses. You may:

Opt out of text messages at any time by replying STOP
Unsubscribe from marketing emails using the link provided in those emails
Contact us using the information in Section 11 to request access to, correction of, or deletion of your personal information

We will respond to verifiable requests in accordance with applicable law.

9. Children’s Privacy

Our Site and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13 (or the applicable age of digital consent in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

Our Site may contain links to third-party websites or platforms (such as social media pages). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Full Stack Media LLC

Miami, Florida

Email: [email protected]

Website: fullstackmedia.io

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above indicates when this Policy was last revised. Material changes will be reflected on this page. Your continued use of the Site or our services after changes take effect constitutes acceptance of the revised Policy.

Legal

Terms and Conditions

Effective Date: July 18, 2026

These Terms and Conditions (“Terms”) govern your use of the website fullstackmedia.io (the “Site”), any forms submitted through the Site, and any social media marketing, content production, and advertising services (“Services”) provided by Full Stack Media LLC, a Florida limited liability company based in Miami, Florida (“Company,” “we,” “us”). By using the Site, submitting a form, or engaging us for Services, you (“Client” or “you”) agree to these Terms.

Where you have signed a separate Client Services Agreement with us, that signed agreement governs the specific engagement and controls over these Terms to the extent of any conflict. These Terms apply to your use of the Site and fill any gaps not addressed in a signed agreement.

1. Use of the Site and Forms

You agree to provide accurate and truthful information when submitting any form on the Site, including your name, business name, phone number, email address, and any details about your brand. You agree not to use the Site for any unlawful purpose or in a way that could damage, disable, or impair the Site.

2. Communications; SMS Consent

Full Stack Media LLC sends text messages for transactional purposes only — we do not send promotional or marketing text messages. By submitting a form and checking the applicable consent box, you consent to receive non-marketing text messages from us at the phone number provided, related to your inquiry, as described in our Privacy Policy. If you are a Client, you separately consent to receive transactional text notifications at the business contact number you provide during onboarding or under your Client Services Agreement, alerting you when a lead submits a form on your own website or landing page requesting your services. Message frequency may vary, message and data rates may apply, and consent is not a condition of purchasing any Services. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance.

3. Engagement of Services

Submitting a form or requesting a strategy call does not, by itself, create a service engagement. A binding engagement for Services begins only upon execution of a separate written Client Services Agreement between Company and Client, which will set out the specific scope of Services, term (including any minimum commitment or “lock-in” period), and fees applicable to that engagement. Because the scope, length, and cost of engagements vary by client and by project, these details are not fixed in these Terms and are instead specified in each Client’s individual signed agreement.

The general terms in Sections 4 through 14 below describe the framework that typically applies to our Client Services Agreements and are provided for informational purposes. The specific signed agreement for each engagement controls.

4. Relationship of the Parties

Company provides Services as an independent contractor. Nothing in these Terms or in a Client Services Agreement creates an employment, partnership, agency, or joint venture relationship between Company and Client. Neither party has authority to bind the other.

5. Scope of Services

Services may include, depending on the engagement: content strategy and planning; videography and on-site content production; editing of short-form video and other social content; posting and publishing to Client’s designated platforms; a defined volume of content deliverables per week or month; trial or test creative variations; and periodic analytics reporting. The precise scope, deliverables, and volume for a given engagement are set out in the applicable signed Client Services Agreement. Company will perform Services in a timely, professional manner consistent with generally accepted industry standards.

6. Fees and Payment

Fees, payment schedules, and due dates vary by engagement and are set out in the applicable signed Client Services Agreement. Unless otherwise agreed in writing, payments not received within five (5) days of the applicable due date may incur a late fee, and Company may suspend Services until outstanding balances are paid in full.

Advertising spend, boosted post spend, platform fees, location fees, talent fees, props, and other third-party costs are separate from Company’s service fees and are the sole responsibility of Client unless otherwise agreed in writing. Company makes no guarantee regarding the performance of paid promotions, including engagement, leads, conversions, sales, or revenue.

7. Client Responsibilities

Client agrees to:

Provide timely access to social media accounts, platforms, and related systems needed to perform the Services
Provide accurate and lawful branding materials, product information, and marketing assets
Review and approve content within a reasonable timeframe (typically forty-eight (48) hours) whenever possible
Comply with applicable laws, regulations, and platform policies
Cooperate reasonably with filming schedules, production requirements, and lead follow-up procedures

8. Revisions and Approvals

Unless otherwise agreed in writing, Company provides a limited number of rounds of reasonable revisions per deliverable (typically up to two). Additional revisions may be billed at Company’s standard hourly or project rate. Delays in Client approvals may extend delivery timelines, campaign launch dates, and posting schedules.

9. Ownership; Intellectual Property

Upon full payment of all amounts due for a given engagement, Client owns the final, published deliverables produced specifically for Client under that engagement. Company retains ownership of its proprietary systems, templates, workflows, strategies, methodologies, tools, raw footage, and project files used to create deliverables, unless otherwise agreed in writing. Company may use final deliverables in its own portfolio, marketing, and promotional materials unless Client provides written objection.

10. No Guarantee of Results

Company does not guarantee any specific results, including engagement, leads, conversions, sales, revenue, or ad performance. Client acknowledges that marketing outcomes depend on numerous factors outside Company’s control, including platform algorithm changes, market conditions, and Client’s own business operations.

11. Confidentiality

Each party agrees to keep confidential all non-public business, technical, financial, and operational information received from the other party, and to use it solely to perform under the applicable agreement. Confidentiality obligations generally survive termination for a period specified in the applicable Client Services Agreement, except that trade secrets remain confidential indefinitely.

12. Termination

Either party may generally terminate an engagement for convenience upon written notice as specified in the applicable Client Services Agreement, subject to payment for Services already performed or scheduled prior to the effective termination date. Company may terminate immediately upon Client’s material breach, including non-payment, failure to provide necessary access, or unlawful use of content. If Company materially fails to perform and does not cure that failure within the notice period specified in the applicable agreement, Client may terminate without further obligation beyond amounts owed for Services already performed, and may be entitled to a prorated refund of prepaid fees for Services not performed. Upon termination, Client shall pay all outstanding balances and Company shall cease Services.

13. Limitation of Liability

To the maximum extent permitted by law, Company’s aggregate liability for any claim arising under or related to these Terms or a Client Services Agreement is limited to the total fees paid by Client to Company in the thirty (30) days preceding the event giving rise to the claim. Under no circumstances shall Company be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or business interruption.

14. Indemnification

Client agrees to indemnify, defend, and hold harmless Company and its officers, members, employees, and agents from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of: Client-provided materials; false or misleading claims in ads or content; or Client’s violation of laws, regulations, or third-party rights.

15. Force Majeure

Neither party is liable for delay or failure to perform due to events beyond its reasonable control, including acts of God, natural disasters, government actions, labor disputes, internet outages, or social media platform disruptions.

16. Dispute Resolution; Governing Law; Venue

These Terms and any Client Services Agreement are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any legal action shall be brought exclusively in the state or federal courts located in Florida. Company may seek injunctive or equitable relief without posting bond to enforce confidentiality, intellectual property, or non-solicitation obligations.

17. Changes to These Terms

We may update these Terms from time to time. The “Effective Date” above reflects the last revision. Continued use of the Site or Services after changes take effect constitutes acceptance of the revised Terms. Changes to these Terms do not modify the terms of any already-signed Client Services Agreement.

18. Miscellaneous

Entire Agreement: These Terms, together with any signed Client Services Agreement, constitute the entire agreement between the parties for the applicable engagement and supersede prior agreements or understandings on that subject.
Severability: If any provision is held invalid, the remaining provisions remain in full force and effect.
Waiver: Failure to enforce any provision is not a waiver of future enforcement.
Assignment: Client may not assign an engagement without Company’s prior written consent. Company may assign its rights to an affiliate or successor.
Electronic Signatures: Agreements may be executed electronically and in counterparts, each deemed an original.

19. Contact Us

Questions about these Terms can be directed to:

Full Stack Media LLC

Miami, Florida

Email: [email protected]

Website: fullstackmedia.io

20. Not Legal Advice

This document is a general template and does not constitute legal advice. Full Stack Media LLC is encouraged to have these Terms reviewed by a licensed attorney familiar with applicable state and federal law (including TCPA/SMS marketing rules) before publishing them.